The Voice Broadcast platform supports direct communications with selected opt-in recipients, capable of handling thousands of contacts at any one time. By sending sophisticated voice messages to both landline and mobile phones, a variety of time-sensitive messages can be delivered quickly and effectively.
As well as automated voice messages, the platform provides SMS and Email messaging to enable the creation of a multi-modal contact strategy.
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AD HOC COMMUNICATION
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AUTOMATED COMMUNICATION
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Ideal for emergency situations our simple to use “Quick Broadcast” feature enables you to record a message over the phone and send immediately to pre-configured contact groups. Alternatively, record the message via the telephone, upload the call data and schedule a send time in just a few clicks.
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If your requirement is to make automated requests and retrieve results for storing in your own system our XML interface provides full integration. This is the preferred method for customers who make regular daily broadcasts using the Broadcast platform.
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Our easy to use web interface allows you to create your own message templates for Voice, SMS and Email. Then simply provide the contact details, any parameters to customise each message and set a date and time for the broadcast. Detailed reports can be viewed or data downloaded for analysis.
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The Data Broadcast component enables quick and easy integration with the Broadcast platform. Installed onto your local server and under your control, it can be configured to automatically retrieve data from your databases and schedule broadcasts, with results accessible on-line.
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From your initial requirement, using our fully managed service we will assist you in defining call scripts, recording audio and provide detailed results after the broadcast is complete.
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Generate your contact list and send it via email (encrypted if required) and let the platform do the rest. Our automated routines will process your data and schedule the calls at pre-configured times.
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